TERMS OF USE

Simone Wright  reserves the right to make changes to the simonewright.com Web site, posted policies and Terms of Use at any time without notice.

 

REFUND POLICY


Products

All product purchases are non-refundable.
If you have any difficulty accessing your digital downloads, please email contact@simonewright.com and someone will assist you in accessing your programs.

 

SESSION CANCELLATION OR RESCHEDULE

If, for any reason, you need to reschedule an appointment with Simone Wright please contact her office at: contact@simonewright.com at least 48 hours prior to your appointment.

 

MODERN MYSTICS MEMBERSHIP

Monthly Membership

Your card will be billed every 30 days. You can cancel monthly membership at any time before your next billing cycle. Email us at least 3 business days before your next charge at contact@simonewright.com and let us know you want to cancel your monthly membership. We will then stop the recurring charge.

 

Yearly Membership

If at any point you want to cancel yearly membership, please email us at contact@simonewright.com We will take the months you used and calculate them at the full monthly rate and subtract the amount used from the remaining monies, and issue a refund. A refund of your balance will take up to 30 days to be returned to your credit card.

 

RETREATS AND EXCURSIONS

Deposits for Retreats and excursions are non-refundable, as are payments made toward the balance for the event, up to and including the full balance. In some instances, deposits and balances may be transferable. A transfer fee may apply.

 

LIVE EVENTS

For live events, you may cancel the transaction for a full refund within three business by submitting written notice to contact@simonewright.com Your notice must be e-mailed no later than midnight of the third business day from the date of your agreement/purchase. E-mail your cancellation notice to contact@simonewright.com

If you are unable to attend, you may choose one of the following options at least 14 days prior to the event:

• You may have someone substitute for your participation in that program.*
• Convert your enrollment (one-time only) to a non-refundable credit that you may apply toward any Simone Wright independent event, product or service up to one full year from the original event date. *

* A $100 cancellation fee will apply (per participant) It can take up to 30 days to see the refund returned to your credit card.

Workshops and seminars are limited attendance events. If you need to cancel or reschedule within 14 days of the event, no refund, credit or substitution will be issued.

 

Requests for Refund

SimoneWright.com may, and is under no obligation to, honor requests for refunds for the following reasons:

Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, simonewright.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;

Download issues: You have problems that prevent you from downloading the product. simonewright.com recommends that you contact the support team for your browser provider, as simonewright.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;

Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check product descriptions as listed in the purchase link before making a purchase.

DISCLAIMER

This service and the use of this website is for entertainment purposes only and is intended for use by adults 18 years of age or older. By your use of this website, you confirm that you are at least 18 years old. This website and its creators make no representations or warranties, either express or implied, concerning the accuracy, relevancy, or quality of information provided. We do not assume and hereby disclaim any liability to any person or entity for any loss or damages (including, without limitation, physical, mental, special, indirect, incidental or consequential) caused with regard to any information and\or any suggestion(s) or advice provided to you through this service, or as a result of your use of this service. We reserve the right to refuse service to anyone and/or to discontinue this website at any time.

Please note: this service is not intended to address any medical, emotional, and/or legal issues. It is for entertainment purposes only. You should, therefore, consult a medical care, mental health care or legal professional for any physical, emotional and/or legal issues that need professional attention.

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